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FAQ
Frequently Asked Questions about Secure Browser
Why am I not able to hear the Text-to-Speech in the Practice or Training Test?
In order to use the Text-to-Speech (TTS) feature in the practice or training test, you will need to launch the test in the Secure Browser or in a supported browser.
- In the practice session's guest mode (first name and SSID are not required), students will not need to enter their first name or SSID. They will be able to enable the TTS themselves on the settings screen.
- If the name and SSID are required in the practice session, the student's record needs to have the TTS enabled in TIDE. Note: To enable the passage accommodation, you will need to request that your SDDOE Assessment Contact activate that setting for your student.
Is the use of a secure browser required?
Yes. SDDOE requires that all students use the secure browser for the online South Dakota Assessments testing. The correct secure browser must be installed on each student machine that will be used for administering interim and summative assessments.
Can the Student Testing Site be accessed without a secure browser?
Interim and Summative assessments require the use of a secure browser. See the Secure Browser page for more information.
The secure browser is unresponsive. How do I close it?
In the rare event that the secure browser or test becomes unresponsive, you can force-quit the secure browser. To force the secure browser to close, use the keyboard command for your operating system as shown below. This action logs the student out of the test. When the secure browser is opened again, the student logs back in to resume testing.
| Operating System | Key Combination |
|---|---|
| Windows* | Ctrl + Alt + Shift + F10 |
| Mac OS X* | Ctrl + Alt + Shift + F10. The Ctrl key may appear as Control, Ctrl, or " |
| Linux | Ctrl + Alt + Shift + Esc |
*If you are using a laptop or notebook, you may need to press Function before pressing F10.
| Caution: | The secure browser hides features such as the Windows task bar or Mac OS X dock. If the secure browser is not closed correctly, then the task bar or dock may not reappear correctly, requiring you to reboot the device. Avoid using a force-quit command if possible. |
Force-quit commands do not exist for the secure browser for iOS, Chrome OS, and Android devices.
- iOS: To exit Guided Access, triple-click the Home button, then close the app as you would any other iOS app.
- Chrome OS: To exit the secure browser, press Ctrl + Shift + S.
- Android: To close the secure browser, tap the menu button in the upper-right corner and select Exit.