Frequently Asked Questions about Technology Requirements for Online Testing
When will the new system operating system [version] or browser [version] be supported?
Because many operating systems, tablets, and browsers have multi-year releases, Cambium Assessment recommends that you use the supported versions listed in the technology configuration documents.
Note: CAI does not prevent you from testing on systems outside of the supported versions lists, but until CAI has completed Quality Assurance testing, we cannot guarantee that the functionality will work as intended.
Can iPads be used for Student Testing?
What tablet sizes should I use for student testing?
Screen dimensions must be at least 10” or larger.The following devices are not supported:
- Apple iPad Mini
- Google Nexus 7 and similar-sized Android tablets
- Netbooks with screen dimensions smaller than 10”
Note: Testing on iPads with a 9.5” display is allowed. Please refer to the technology configuration documents for more detailed information.
Why am I not able to hear the Text-to-Speech in the Practice or Training Test?
In order to use the Text-to-Speech (TTS) feature in the practice or training test, you will need to launch the test in the Secure Browser or in a supported browser.
- In the practice session's guest mode (first name and SSID are not required), students will not need to enter their first name or SSID. They will be able to enable the TTS themselves on the settings screen.
- If the name and SSID are required in the practice session, the student's record needs to have the TTS enabled in TIDE. Note: To enable the passage accommodation, you will need to request that your SDDOE Assessment Contact activate that setting for your student.
Is the use of a secure browser required?
Yes. SDDOE requires that all students use the secure browser for the online South Dakota Assessments testing. The correct secure browser must be installed on each student machine that will be used for administering interim and summative assessments.
Can the Student Testing Site be accessed without a secure browser?
Interim and Summative assessments require the use of a secure browser. See the Secure Browser page for more information.
Why isn't the sound working in the Student Interface after passing the AV check?
A feature in Windows automatically lowers or mutes the volume of some apps if Windows detects audio recording. This section describes how to disable automatic volume reduction.
To disable automatic volume reduction:
- Open the Start Menu.
- Open the Control Panel.
- Select Sound. The Sound window will open.
- Select the Communications tab.
- By default, the option to “Reduce the volume of other sounds by 80%” is selected. Change this to Do nothing.
- Select OK.